Privacy Policy

Who does this privacy policy cover?

This privacy policy covers fritz-law.com, the website of Fritz Law Firm, PLLC, a family law and estate planning office at 220 1/2 W Davis St, Conroe, TX 77301. Anything you send through the site, the contact form included, falls under it. It does not cover information you give the firm after you become a client; that information is governed by your engagement agreement and the confidentiality duties every Texas attorney owes a client.

What information do you choose to send the firm?

The website collects personal information only when you choose to send it. That happens in three main ways:

• The contact form, which asks for your name, email address, phone number and a message.
• Email you send to info@fritz-law.com or any other firm address.
• Phone calls to 713-887-7500. Calls are not typically recorded, but a call may be. Calls are commonly transcribed so the firm can summarize the call for the client file.

Hold back confidential details about a legal matter, whether in the contact form or in an email, until Fritz Law Firm, PLLC has accepted your matter. Sending a message does not make you a client, and the firm has not yet checked whether it can take your matter. A short description of the kind of help you need is enough to start.

What information is collected automatically when you visit?

Like most websites, fritz-law.com and the services it relies on receive some technical information when a page loads. Each source is described below.

Server and security logs

The website is hosted by HostGator. HostGator keeps standard server logs, which can record your IP address, browser type, the pages you visit and the time of each visit. Logs of this kind are used mainly for security and troubleshooting.

Cookies

Cookies are small files a website stores in your browser. fritz-law.com does not set cookies for visitors. The only cookies the site itself uses are WordPress login cookies, and those apply only to firm staff who sign in to manage the site. Outside services that load on the site may set or read their own cookies: Google, through the Google Ads tag described below and when a page loads Google Fonts or the Google map on the contact page, and hCaptcha, when the contact form loads. You can block or delete cookies in your browser settings, although the map or the contact form may not work fully without them.

Advertising measurement

fritz-law.com uses the Google tag from Google Ads so the firm can tell whether its Google ads lead to calls and messages. When you visit the site, the tag lets Google set or read cookies and collect information such as your IP address, browser and device type, the pages you visit, and whether you tap the firm's phone number or send the contact form. When you send the contact form, the tag may also send Google the name, email address and phone number you entered, in a scrambled (hashed) form, so Google can match your message to a click on one of the firm's ads. The site does not use Google Analytics or Google Tag Manager. Google handles this information under its own privacy policy at policies.google.com/privacy. You can manage ad personalization in your Google account settings or block cookies in your browser.

Spam protection on the contact form

The contact form uses hCaptcha to block automated spam. A spam-protection service of this kind may collect information about your device and how you interact with the form, under that service's own privacy policy.

Maps and fonts from Google

The contact page shows an embedded Google map, and the site loads its fonts from Google. When a page loads a Google map or Google font, your browser connects to Google, which receives your IP address and may set cookies under Google's own privacy policy.

How does Fritz Law Firm, PLLC use the information?

Fritz Law Firm, PLLC uses the information it receives through the website to answer your message, schedule an appointment, check for conflicts of interest, summarize phone calls for the client file, and keep the website secure and working. The firm does not use it for newsletters or marketing.

When is your information shared with anyone else?

Fritz Law Firm, PLLC does not sell personal information. Information may be shared only in these situations:

• With service providers that run the website, the contact form, email and phone systems for the firm, and only so they can provide that service. These include the website host, HostGator; the contact form's spam protection, hCaptcha; and the firm's email and phone providers.
• When the law requires it, such as a valid subpoena or court order, or when needed to protect the safety of a person.

Does the firm send text messages or email newsletters?

Fritz Law Firm, PLLC does not send email newsletters or marketing email.

The firm sends no text messages except under its SMS Privacy Policy, which explains what the firm texts about, how a person agrees to receive texts, and how to stop them.

Fritz Law Firm, PLLC sends text messages only to people who have agreed to receive them, about appointment reminders, scheduling, case-related updates and answers to questions. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchase or legal representation.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

How long is information kept, and how is it protected?

Messages sent through the website are kept as long as needed to respond and to keep a record of the inquiry. Client files follow the firm's file-retention policy.

The firm uses reasonable safeguards to protect information, but no website, email system or internet connection is completely secure.

What choices and rights do you have?

You can ask Fritz Law Firm, PLLC what personal information it holds about you from the website, ask that it be corrected, or ask that it be deleted when the firm is not required to keep it. Send the request to info@fritz-law.com or by mail to the office address below.

This website is not directed at children under 13, and to its knowledge the firm does not gather personal information from them through the website.

Links on this site to other websites, such as the Texas statutes site or the State Bar of Texas, lead to pages with their own privacy policies. Fritz Law Firm, PLLC does not control those sites.

How will you know if this policy changes, and who can you contact?

When this policy changes, the new version will be posted on this page with a new effective date. Questions about this policy or about your information can go to the firm at any of the addresses below. The Terms of Use and the Disclaimer also apply to your use of this website.