SMS Privacy Policy

What is the Fritz Law Firm, PLLC text message program?

The program is called Fritz Law Firm, PLLC text messages. Fritz Law Firm, PLLC, a family law and estate planning office at 220 1/2 W Davis St, Conroe, TX 77301, uses it to text people who have agreed to hear from the firm by text, most often current clients and people who have asked the firm for help. Every text comes from the firm's office number, 713-887-7500.

Fritz Law Firm, PLLC sends these kinds of text messages:

• appointment reminders;
• scheduling messages, such as setting, confirming or moving a meeting or call;
• case-related updates, such as a note that a document is ready or that the office needs to reach you; and
• answers to questions you send the firm.

The firm does not send marketing or promotional text messages through this program.

How do you agree to receive text messages from the firm?

Fritz Law Firm, PLLC texts you only after you agree to it. Agreeing to texts is optional. It is not required to contact the firm, to send the contact form or to hire the firm, and the firm can always reach you by phone, email or mail instead. Consent to receive text messages is not a condition of purchase or legal representation. You can give that agreement in any of these ways:

• On the website's contact form, by checking the separate text message box. The box is never checked for you, and you can send the form without checking it.
• In writing, by checking the text message consent line on the firm's client questionnaire.

After you agree, the firm sends one text confirming you are signed up, with instructions for getting help and opting out. Your agreement covers only the kinds of messages described on this page.

How often will you get texts, and do they cost anything?

Message frequency varies. How many texts you receive depends on your appointments and on what is happening in your matter, and some weeks may bring none.

Message and data rates may apply. Your mobile carrier may charge you for text messages and data under your phone plan. For clients, time the firm spends on text messages is billed under the client's engagement agreement, the same as other work on the matter.

How do you stop texts or get help?

Reply STOP to any text from Fritz Law Firm, PLLC to opt out. The firm will send one final text confirming that you are unsubscribed, and then no more texts unless you sign up again.

Reply HELP to any text for help. You can also call the office at 713-887-7500 or email info@fritz-law.com.

Opting out of texts changes only how Fritz Law Firm, PLLC contacts you. It does not end your relationship with the firm or affect your case, and the firm will keep reaching you by phone, email or mail. To start texts again, give the office your consent in writing or check the text message box on the contact form.

How does the firm protect your mobile number and your consent?

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services.

Fritz Law Firm, PLLC does not sell, rent or trade mobile numbers. The firm may also disclose information when the law requires it, such as under a valid subpoena or court order.

The firm's full Privacy Policy explains how Fritz Law Firm, PLLC handles other information it receives.

Should you send case details by text?

Text messages are not a secure way to send sensitive information. A text can be read by anyone who picks up your phone, can be saved by your carrier and may appear on a shared account or a linked device. Keep detailed facts about your case, financial account numbers and private documents out of texts. For those, call the office at 713-887-7500 or ask Fritz Law Firm, PLLC staff for a more secure way to send them.

Texting the firm does not by itself make you a client. That happens only once Fritz Law Firm, PLLC agrees to take your matter and both sides sign a written engagement agreement.

What if a text is late or never arrives?

Carriers are not liable for delayed or undelivered messages. Texts can be held up by your phone, your coverage or your carrier. If a text and another notice from Fritz Law Firm, PLLC do not match, or you expected a text and did not get one, call the office at 713-887-7500.

How will you know if this policy changes, and who can you contact?

When this SMS privacy policy changes, the new version will be posted on this page with a new effective date. The Privacy Policy and the Terms of Use also apply. Questions about text messages from Fritz Law Firm, PLLC can go to the office at any of the addresses below.